Shipping & Returns
Domestic Shipping
FREE DELIVERY
Free shipping on orders over C$100 (before shipping, handling and taxes, and after any and all discounts or promotions). Packages will ship for FREE using Expedited Parcel shipping service (as detailed below).
DELIVERY RATES AND SERVICES
CANADA |
||
| Service | Cost | Delivery Time |
|---|---|---|
| Expedited Parcel | C$15.00* | 3-9 business days* |
| Xpresspost Certified | C$44.60* | 2-4 business days* |
| Priority | C$64.06* | 1-2 business days* |
*Please note that these are estimated prices based off of current Canada Post domestic shipping prices. Shipping prices displayed at checkout may vary and are subject to change. We do our best to keep this page updated with accurate pricing. In addition, these are estimated delivery times only, therefore Puriste Skincare is not guaranteeing delivery dates.
SHIPPING PROVIDER
Puriste Skincare currently ships all orders via Canada Post.
International Shipping (U.S. only)
FREE DELIVERY
Free shipping on orders over C$150 (before shipping, handling and taxes, and after any and all discounts or promotions). Packages will ship for FREE using Small Packet USA Air shipping service (as detailed below). Customs, taxes, duties, and collection fees may still apply. All duties and/or taxes are the responsibility of the customer and are not collected by Puriste Skincare, nor are they included in the order total. Any applicable fees will be due upon delivery.
UNITED STATES |
||
| Service | Cost | Delivery Time |
|---|---|---|
| Small Packet USA Air | C$11.15* | 5-8 business days* |
| Tracked Packet USA | C$17.40* | 4-7 business days* |
| Expedited Parcel USA | C$27.60* | 4-7 business days* |
| Xpresspost USA | C$43.10* | 2-3 business days* |
*Please note that these are estimated prices based off of current Canada Post shipping prices. Shipping prices displayed at checkout may vary and are subject to change. We do our best to keep this page updated with accurate pricing. In addition, these are estimated delivery times only, therefore Puriste Skincare is not guaranteeing delivery dates.
SHIPPING PROVIDER
Puriste Skincare currently ships all orders via Canada Post.
OUTSIDE OF NORTH AMERICA
We currently do not offer Canada Post Shipping for international orders outside of Canada and the United States.
Multiple Shipments
Where a single order results in multiple shipments, the shipping and handling charge only applies to the first package shipped. There are no additional shipping and handling charges for subsequent shipments for the same order.
Returns
100% SATISFACTION GUARANTEE
If for any reason you are not completely satisfied with your Puriste purchase you may return the purchased products within thirty (30) days of the delivery. Please note that all promotional products, including free samples and gift with purchases, must be returned. We will be happy to credit your account for the amount of the purchase.
UNOPENED AND UNUSED
To return merchandise to Puristeskincare.com please follow these easy steps:
Step 1: Pack the items along with a copy of your invoice.
Step 2: Returns must be prepaid; please note return shipping fees are not refundable. We suggest you return via Canada Post. Please return to:
Puriste Skincare
Unit 111 - 11882 226th Street
Maple Ridge
V2X 9C7
If you received a FREE product, sample or gift with your purchase, it must be included with your returns in order to be refunded in the original form of payment.
The refund will be issued within 15 days of receiving your parcel. You will receive an email once the refund is completed.